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RodHughes's avatar
RodHughes
Aspirant
Jun 15, 2019
Solved

My ReadyNAS has disappeared from my Network in Windows 10

Hi all.

I have had my ReadyNAs for several years now, as well as my laptop (Windows10).

But suddenly my laptop cannot access the ReadyNAS.

The last time I accessed my ReadyNAS from my laptop was 26th March (verified because my wife's PC can still access the ReadyNAS and I could see the last laptop file backup date)

I haven't (consciously) changed anything on my laptop.

I have attached the File explorer screens of my laptop and my wife's PC - I can't access it, she can (... in fact same for the Frtizbox modem NAS)

Any suggestions on how to reconnect my laptop to the ReadyNAS will be appreciated

 

  • RodHughes

     

    Welcome to the Community!

     

    Have you tried re-enabling SMB1 on your Win10 Laptop? Most likely your wife's laptop has SMB1 enabled or might be running a different update of Windows OS.

     

    Windows 10 update removes the use of SMB1 for security but you should be able to re-activate it.

     

    HTH

     

    Regards

3 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    RodHughes

     

    Welcome to the Community!

     

    Have you tried re-enabling SMB1 on your Win10 Laptop? Most likely your wife's laptop has SMB1 enabled or might be running a different update of Windows OS.

     

    Windows 10 update removes the use of SMB1 for security but you should be able to re-activate it.

     

    HTH

     

    Regards

    • RodHughes's avatar
      RodHughes
      Aspirant

      Thanks Marc_V

      Re-enabling SMB1 according to teh instructiosn in teh link you provided got me access to my ReadyNAS ... many thanks.

      But the instructions say that should only be a temporary solution and to then disable it again.

      I have also followed the instructions and checked SMBv2 is in fact enabled on my PC - it is.

      .... So I think the remaining question is how do I upgrade the ReadyNAS to support SMBv2

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        RodHughes wrote:

        .... So I think the remaining question is how do I upgrade the ReadyNAS to support SMBv2


        While opinions on this topic vary, personally I think it is reasonably safe to run SMBv1 on a home network.

         

        However, to answer your question... 

         

        Your legacy NAS does support an experimental implementation of SMBv2 (quite old).  It is possible to enable that via the linux command line.  Personally I don't recommend that approach. The experimental implementation isn't current, and would be missing more recent security updates.  So it's providing a somewhat false sense of security.

         

        Another approach is to convert your Ultra to run OS 6 - which would give you SMB 3.  That conversion isn't supported by Netgear, so you'd be on your own if you do that (and you would no longer have access to Netgear Paid support).  Lots of folks here have done that conversion.  It does require reformatting your disks, so you would need a full backup of your data.

         

        A third approach is to get a current OS 6 NAS.  You could then repurpose your Ultra as a backup NAS (disabling SMB on it, and just using rsync to back up the OS 6 NAS).  That's what I've done.

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