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Forum Discussion
NAS 104 Locked Up
NAS has locked up. Can not access. Can not even ping. See attached photo of the display. Will not soft shutdown using power button. Any ideas?
Can you still access the Boot menu? Were you able to check the status of the NAS on RAIDar?
You may want to try booting it on Ready only mode. Kindly check if you can download the logs as well.
Many thanks!
Regards
Hi Mark
As I said in my post
"Can not access. Can not even ping."
Not even with RAIDar. RAIDar says no devices found.
What do you make of the message on the display? What does this tell you what problem is?
I think the only thing I can do is unplug it. How much risk is there of data loss if I do this? Surly the display message will tell you the issue and if a hard reboot will cause data loss?
Thanks
Adam
A hard reboot in this case should not cause a volume issue. Buit, you may already have a volume issue that will only become apparent after a re-boot. Re-booting in read-only mode may be prudent.
Frankly, though, what choice do you have? With no GUI or SSH access, you have no way to do anything else.
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