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smugder0's avatar
smugder0
Aspirant
Feb 24, 2020

Nas 140 disks removed, however healthy and data intact but cannot view

I have a RN10400 with 4 2 tb disks in it. Have not used for a few years and stupidly removed the disks updated the firmware and then put them back in again. Sadly i now know the data is on the disks however cannot access them.

`The disks are all showing as healthy they show the drive names and all show how much data is on them however i cannot view the folders and sub folders.

Can anyone please help

 

Cheers in anticipations

4 Replies

    • smugder0's avatar
      smugder0
      Aspirant

      yes i can access the web gui and can see that the drives are green and healthy as term is and also that ther eis the same data on the as in size of data however cannot view the drive contents as cannot view each individfual folder

       

      Cheers 

      • StephenB's avatar
        StephenB
        Guru

        smugder0 wrote:

        yes i can access the web gui and can see that the drives are green and healthy as term is and also that ther eis the same data on the as in size of data however cannot view the drive contents as cannot view each individfual folder

         

        Cheers 


        Is the SMB protocol enabled on system->settings->services?

         

        Have you tried downloading the log zip file from the logs page?  One option is to ask the mods ( JohnCM_S or Marc_V ) to analyze them.  Send them a PM (private message) using the envelope icon on the upper right of the forum page.  Include a downloadable link to the full log zip (stored in dropbox, google drive, etc).  Don't post the link publicly.

         

        Also, do you recall what firmware you were running before you did the upgrade?

         

        BTW, are you using XRAID?  Or are you using FlexRAID?

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