Forum Discussion

aaron2020

Aspirant

Sep 17, 2020

NAS 314 mount_block_root +25e

I am seeing mount_block_root +25e at boot up. I've tried removing all drives and it still shows the error. I have tried the USB recovery mentioned here: https://kb.netgear.com/29952/How-do-I-use-th...

aaron2020

Aspirant

Sep 18, 2020

Thanks for that response. I've made several USB recovery drives (x86 for the 314). My problem may be booting from USB. I haven't found documentation of detailed steps to boot a 314 from USB.

The document you reference identifies a "Shared USB 2.0 and eSATA port" with no further documentation or instruction. Have you personally plugged a Type-A USB drive into this? I see several posts where you suggest it to other people. But, It doesn't look physically possible and I've tried every plausible orientation and alignment of the USB connector. I Googled, "netgear Shared USB 2.0 and eSATA port". All I got were other people with the same problem.

I found this information: https://www.pcmag.com/encyclopedia/term/esata-usb-hybrid-port
Which explains not that it will not connect to a type-A USB, but rather to an eSATA cable.

So I'm still at this point:

Boot the 314 from USB

How do I do that?

StephenB

Guru - Experienced User

Sep 18, 2020

aaron2020 wrote:

Thanks for that response. I've made several USB recovery drives (x86 for the 314). My problem may be booting from USB. I haven't found documentation of detailed steps to boot a 314 from USB.

The document you reference identifies a "Shared USB 2.0 and eSATA port" with no further documentation or instruction. Have you personally plugged a Type-A USB drive into this?

I don't own an RN314, but I have connected USB-A to other devices that use this kind of port.

Both your link and https://en.wikipedia.org/wiki/ESATAp say that they will connect to both USB or eSATA, so I think you are confused on that. In your link: However, the Hybrid Port also supplies power to eSATAp drives as well as connects USB devices. If the port is blue, it supports USB 3.0, otherwise only USB 2.0.

Though your system did say it was booting from USB, so perhaps the issue is that you didn't create the USB drive properly.

aaron2020
Aspirant
Sep 18, 2020
Thanks everyone for the tips (I got a private message from another member.) I did manage to get a USB in the front of the 314. Apparently it took more skill and faith than I had for the first dozen attempts. It took more force than I was initially willing to use. Also, it is oriented "upside down" from the USB port on any other PC, Mac, display, or USB hub I recall using.

I have made 5 recovery drives: 3 1-GB USB sticks, 1 8-GB USB stick, and a 1TB USB 3.0/backward compatible drive. Below is a video of an attempted USB boot-up.
- aaron2020
  Aspirant
  Sep 18, 2020
  Video of making the USB. Do you spot any obvious error or omission I may have commited? Thanks again for continued help.
  - johnnyredwood
    Aspirant
    Nov 17, 2020
    Did you manage to resolve this?
    
    I have the exact same error, and the same thing occurs - it attempts to boot from but then it doesn't and just goes (I hate you)..
    
    I've got 12TB in Raid5 in this device, and I have no idea if i can get it back now!