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Forum Discussion
no USB-drive found on rear USB 3 ports #26234839
Hi there.
Xmas is over and i´m about to tinker on my new RN102.
The front USB (USB2) was detected w/o problems - any stick/drive, any format -> R/W-time (as aspected) is very slow.
BUT: on the rear ports (USB3) none of my devices gets detected... my 1TB Samsung USB3-Drive start spinning but in ~10min. it seems to power down., the other sticks even wont flash the power led ...
Connected to the sheel i wont even see any mountable device / media - only when using the rear USB3-ports
Is this a case for the support? Do i have to "enable" the Ports on "somemagicplace"?
Hardwaredetails:
RN102 w. FW 6.4.1
2x 2TB WD red
best regards and thx to all, who can possible help me
4 Replies
- Damn mobile keyboard: Sheel = shell
Once connected, the USB disks should appear in the admin web UI under System -> Overview.
If that isn't happening, you could use your 90 support option (support.netgear.com).
- Support case opened - maybe DOA-Replacement.
Hi manuel77,
If it has been fully isolated and support issued an RMA, kindly update this thread or provide a feedback.
Kind regards,
BrianL
NETGEAR Community Team
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