NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Need help
Hello all, I am hoping someone here can assist me, as Netgear is no longer supporting me, even though I am to have Lifetime support. I now have two Readynas 316's. The first one sent 3 emails sta...
Thanks for the tag StephenB
Enigma123- can you pull a log-set for me, please?
When you access the NAS Admin web page, go to: System > Logs and here you will see a button called "Download Logs" on the right-hand side. Click this and it will download a zip file with all the NAS logs inside.
Take this zip file and upload to your Dropbox, Google Drive or similar and then make a link where I can download the log zip file. PM me this link please. Then I will have a look to see what is going on.
Cheers
- Good morning rn_enthusiast,I would gladly pull logs for you, however when I try to download them in Firefox it tries to but does nothing, and when I try in Chrome it opens up a new tab ending in dbbroker and just spins trying to load it, eventually ending in a 504 gateway timeout error.I can see the logs from the readynas interface though.Please advise,Thanks!
Enigma123 wrote:
I would gladly pull logs for you, however when I try to download them in Firefox it tries to but does nothing, and when I try in Chrome it opens up a new tab ending in dbbroker and just spins trying to load it, eventually ending in a 504 gateway timeout error.Are you logging into https://nas-ip-address/admin (using the real IP address of course)? Or are you using ReadyCloud?
Good morning StephenB,
I am using the web interface. Should I use readycloud?
Please advise,
Thanks!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
