Forum Discussion

Cynomus's avatar
Cynomus
Guide
Jun 19, 2022
Solved

RNDP600U upgraded to OS6 stuck at ReadyNAS

Bought a used ReadyNAS RNDP600U (Ultra 6 Plus) as a backup for a Pro Pioneer(RNDP6000) that is still running. Upgraded the RNDP600U to OS6, like the other older model. It ran a few days, I copied a f...
  • StephenB's avatar
    StephenB
    Jun 28, 2022
    Cynomus wrote:

     

    I've done both, but that screen shot is the /admin url

    Thx.

     

    I agree with Sandshark that this symptom looks like a corrupt VPD file.

     

    Only Netgear can fix it, hopefully one of the mods will offer to help - Marc_V or JeraldM 

JeraldM's avatar
JeraldM
NETGEAR Employee Retired
Jun 28, 2022

Thanks for the ping StephenB!

 

Hi Cynomus,

 

Please send me a picture of the ReadyNAS label showing both its model name and serial number via PM. 

Also, set your ReadyNAS to Secure Diagnostics Mode and PM me the port number as well.

 

 

Regards,

 

JeraldM

NETGEAR Community Team

  • Cynomus's avatar
    Cynomus
    Guide
    Jun 28, 2022

    Sent

  • Cynomus's avatar
    Cynomus
    Guide
    Jun 29, 2022

    Netgear fixed this problem and now the model number is no longer gibberish and I was able to upgrade to OS6

    Thanks everyone for all of youassistance.

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jun 30, 2022
    Cynomus wrote:

    Netgear fixed this problem and now the model number is no longer gibberish and I was able to upgrade to OS6

     

    Great news!  Thx for sharing the outcome.

  • Cynomus's avatar
    Cynomus
    Guide
    Jun 30, 2022

    Yes Sir, I hate going to threads and it looks like the OP abandoned them the moment the solution went active. Nice for future readers to see the whole process and have ALL the data.

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