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Leventh's avatar
Leventh
Apprentice
Jan 12, 2020

ReadyCLOUD slow performance on IOS

I have two Netgear RN214 NAS device using both home and work, I installed ReadyCLOUD app on IOS for My Iphone XR (IOS 13.3) it has been two or three weeks but it's working really slow response time eg. browsing files/folders, I don't know if it's related with ReadyNAS 214 configuration or settings itself?

 

I also have WD MyCloud Home using (one bay model) on same WiFi network and same phone and it's working fast and flawlessly.

Anyone have any idea, could it be a software problem for IOS?

Thanks in advance.

2 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Leventh,

     

    Is the iPhone connected on the same network with the ReadyNAS or is it on a different network?

     

    May I know also the version of the ReadyCLOUD iOS app?

     

    Regards,

    • Leventh's avatar
      Leventh
      Apprentice
      Hi JohnCM_S,
      Yes, iPhone connected on the same network with ReadyNAS and readyCloud version for IOS is
      2.0.4, (2055)
      Thx.

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