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SteveW01's avatar
SteveW01
Aspirant
Dec 20, 2019
Solved

ReadyNAS 102

I need some help please. I have just purchased a used Netgear Ready NAS 102 and I'm having trouble getting it setup. I've followed the instructions yet ready cloud still doesnt discover it. I have r...
  • StephenB's avatar
    StephenB
    Dec 20, 2019

    SteveW01 wrote:

    However as I purchased the unit from a company called CEX (Computer Exchange) it is a used item. I've tried to register the unit and it's telling me that its registered to another user.

    When I run RAIDar all I get is a screen telling me the details of the unit, nothing else.


    Note quite nothing - it is showing you a TFTP_REQ status.  That means that something isn't right with the internal flash memory.  

     

    You could try doing a USB recovery.  https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system

     

    Note you need to follow the instructions for the ARM-based system at the bottom.  Generally older thumb drives work better than newer ones (and you might need to try more than one).

     

    If that fails, then I suggest returning the unit to the seller.

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