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Forum Discussion
SteveW01
Dec 20, 2019Aspirant
ReadyNAS 102
I need some help please. I have just purchased a used Netgear Ready NAS 102 and I'm having trouble getting it setup. I've followed the instructions yet ready cloud still doesnt discover it. I have r...
- Dec 20, 2019
SteveW01 wrote:
However as I purchased the unit from a company called CEX (Computer Exchange) it is a used item. I've tried to register the unit and it's telling me that its registered to another user.
When I run RAIDar all I get is a screen telling me the details of the unit, nothing else.
Note quite nothing - it is showing you a TFTP_REQ status. That means that something isn't right with the internal flash memory.
You could try doing a USB recovery. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
Note you need to follow the instructions for the ARM-based system at the bottom. Generally older thumb drives work better than newer ones (and you might need to try more than one).
If that fails, then I suggest returning the unit to the seller.
Sandshark
Dec 20, 2019Sensei
Do you intend to use ReadyCloud for remote access? Although Netgear pushes the use of ReadyCloud for set-up, it is not, IMHO, the best way to do it. Using the local admin GUI is best (press Admin Page in RAIDar). If you do need remote qccess, troubleshooting the ReadfyCloud problem should be easier with the NAS initilized.
SteveW01
Dec 20, 2019Aspirant
Hi, yes I do intend using the Ready NAS remotely. However as I purchased the unit from a company called CEX (Computer Exchange) it is a used item. I've tried to register the unit and it's telling me that its registered to another user.
When I run RAIDar all I get is a screen telling me the details of the unit, noting else.
- StephenBDec 20, 2019Guru - Experienced User
SteveW01 wrote:
However as I purchased the unit from a company called CEX (Computer Exchange) it is a used item. I've tried to register the unit and it's telling me that its registered to another user.
When I run RAIDar all I get is a screen telling me the details of the unit, nothing else.
Note quite nothing - it is showing you a TFTP_REQ status. That means that something isn't right with the internal flash memory.
You could try doing a USB recovery. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
Note you need to follow the instructions for the ARM-based system at the bottom. Generally older thumb drives work better than newer ones (and you might need to try more than one).
If that fails, then I suggest returning the unit to the seller.
- SteveW01Dec 20, 2019Aspirant
Little confused here. fr the RN102 do I insert the USB then hold the Backup button for 15 secs at power on and then hold the reset button for the same time as my USB flash drive does not have an indicator?
I have indicated my model in red below.
Thanks
Steve
To boot your desktop model ReadyNAS from USB:
For rack-mount models, see To boot your rack-mount model ReadyNAS from USB.
- Power down your ReadyNAS storage system.
- Insert the prepared USB drive into the front USB port.
- Press and hold the Backup button, then power on the ReadyNAS system and continue to hold the Backup button for up to 15 seconds, depending on your ReadyNAS model.
- If your ReadyNAS system is an RN316, RN516, or RN716X:
- After powering on the ReadyNAS system, wait for the backlight around the touchpad to turn off.
- Instead of the Backup button, press and hold the OK button for up to 30 seconds, until the LCD confirms that the ReadyNAS is attempting to boot from the USB drive.
- If your ReadyNAS system is an RN420, RN520, or RN620 series:
- After powering on the ReadyNAS system, wait for the backlight on the navigational buttons to turn off.
- Instead of the Backup button, press and hold the OK button (the center of the navigational buttons) for up to 30 seconds, until the LCD confirms that the ReadyNAS is attempting to boot from the USB drive.
- If your ReadyNAS system has an LCD, the LCD confirms that the ReadyNAS is in USB Recovery mode.
- If your ReadyNAS system is a 2-bay model, you might not know when the unit is entering USB Recovery mode unless your USB drive has an activity indicator. If your USB drive does not have an activity indicator, hold the Reset button for a full 30 seconds to ensure that your ReadyNAS system is in USB Recovery mode.
- If your ReadyNAS system is an RN316, RN516, or RN716X:
- Wait for the ReadyNAS system to finish with the recovery and power down.
- After the system powers down, remove the USB drive and try booting normally.
- StephenBDec 21, 2019Guru - Experienced User
SteveW01 wrote:
Little confused here. fr the RN102 do I insert the USB then hold the Backup button for 15 secs at power on and then hold the reset button for the same time as my USB flash drive does not have an indicator?
I think you just hold down the backup button (and am not sure what the holding reset button is about).
There is some info here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/RN104-Stuck-quot-Booting-quot-after-automatic-6-4-0-upgrade/m-p/990299#M94772
The following suggests that the process should take 2-3 minutes.
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