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Forum Discussion
TS_SML
Mar 19, 2020Tutor
ReadyNas 214 - Email Alerts not being sent after updating to version 6.10.3
I just upgraded my ReadyNAS 214 to version 6.10.3 from version 6.10.2 without any errors. I am now getting error in log stating Mar 19, 2020 04:17:53 PM System: Alert message failed to...
StephenB
Mar 20, 2020Guru - Experienced User
TS_SML wrote:
I am now getting error in log stating
Mar 19, 2020 04:17:53 PM System: Alert message failed to send.
Alert message worked before but believe it was broken in 6.10.2 because I did not get an automated email alert that 6.10.3 was available.
Error Message:
"Cannot send a test message. CHeck authentication settings. Code: 5008010001"
What mail service are you using? Is it possible that they changed their security in some way?
TS_SML
Mar 20, 2020Tutor
Thanks very much for responding...
It is my same Gmail account that did work before. I just tried updating the alert information using my Me.com address and got the same error so it appears this error is independent of the email address environment.
- StephenBMar 20, 2020Guru - Experienced User
gmail is working for me with 6.10.3.
Has anything changed with your internet connection? Any rough idea on when it stopped working?
- TS_SMLMar 22, 2020Tutor
Interesting that it works for you. Just to confirm, the password that you are using for your gmail alert address is the password for your Netgear NAS admin user account, right?
I thought that something was off in my local IT environment as well but all of my other applications and devices that require the internet work fine. Also, my remote NAS which is on a totally different local IT environment is also having this same problem.
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