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bhague01's avatar
bhague01
Aspirant
Feb 08, 2022
Solved

readyNAS 312 firmware problem

Hi I have been trying to upgrade the firmware using the 6.10.5 hotfix 1 link from the admin page but I get this error message: "Can't resolve host name.  Communication error.  Check internet connec...
  • StephenB's avatar
    StephenB
    Feb 08, 2022

    bhague01 wrote:

    But I do notice that the IP address is now 169.254.43.26, although the MAC address is correct!

     


    Looks like something went a bit wrong with dhcp.

     

    Try rebooting the router, then reboot the NAS as well.

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