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Forum Discussion

jdemoccc's avatar
jdemoccc
Aspirant
Mar 22, 2017
Solved

ReadyNas Hard drive Serial Number

Does anyone know if there is anyway to determine the serial number of a hard drive inside a Netgear ReadyNas remotely? I am not onsite but i am trying to determine if the hard drive is still under wa...
hard drive
serial number
Tips from other users
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Mar 22, 2017

    On the NV+ v1 go to Status > Health and look at the SMART stats for the disks. You'll see the disk serial numbers. You could alternatively download the logs and look in there.

     

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jdemoccc's avatar
jdemoccc
Aspirant
Mar 22, 2017

Health only showed the model number but in the logs i found the serial number. thanks

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Mar 22, 2017

On the NV+ v1 there is a SMART+ button under Status > Health for each disk. Clicking on that would lead to a popular window opening showing the disk model, serial and SMART stats.

  • jdemoccc's avatar
    jdemoccc
    Aspirant
    Mar 22, 2017

    Thanks for the info, but i forgot to mention that the drive had failed and is currently missing so Smart+ is greyed out. But the logs helped.

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Mar 23, 2017

      Ah, yes. If the disk has gone bad that'll be the case.

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