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Readynas NV+ v1 hangs on boot after log download attempt
After trying to download the log files from Frontview, NAS won't boot, it goes into FS check and when it finishes it hangs at Booting... I found a previous member from 2017 that seems to have had th...
bkrupinski wrote:
I found a previous member from 2017 that seems to have had the exact same issue and it was resolved by somehow deleting the large log file in tech support mode using telnet which was preventing a reboot.
That's only one possible cause, so your solution might not be the same.
You could try using the boot menu, and selecting the option that skips the volume check. See pages 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
Another option is to try paid netgear support (via my.netgear.com). Ask about per-incident support.
Are you familiar with the linux CLI interface?
I've tried booting with the no volume check option and it goes right to the Booting... and freezes. I also booted in tech mode and I get an IP address and a debug mode code and the NAS appears under Raidair but I'm not at all familiar with Linux coding. I made some amateur attempts to connect using telnet from my mac but it was always refused.
While the FS check is going on, the drives all appear on Raidar as healthy and this booting issue happened immediately after the download attempt of the logs which is why I suspect that to be the problem.
I also sent an email to Netgear asking for a per incident look but haven't heard back yet. The device is not registered but I can't read the s/n and can't enter it under my devices so I'm going through customer support.
Thanks for your help!
bkrupinski wrote:
I've tried booting with the no volume check option and it goes right to the Booting... and freezes.
The immediate failure means that the file system check isn't the cause of the freeze.
bkrupinski wrote:
I also booted in tech mode and I get an IP address and a debug mode code and the NAS appears under Raidair but I'm not at all familiar with Linux coding. I made some amateur attempts to connect using telnet from my mac but it was always refused.
FWIW, the debug code is needed for Netgear's remote access. You don't need it locally.
In tech support mode, you log in as root. The password is infr8ntdebug
But that's only the first step. After that you need to manually mount the OS partition, and chroot. Then you can see if the OS partition is full or not.
It's probably best to wait on support, as if you accidentally do damage they likely will deny support. JohnCM_S or Marc_V might be able to assist with the registration issue.
Sounds like excellent advice, the fix sounds above my skill level. I'll followup with NG support and reach out to John and Marc if I run into any snags with the registration. Thanks so much for taking the time.
Best.
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