NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RN10400_user's avatar
RN10400_user
Aspirant
Nov 10, 2024
Solved

Readynas rn10400 btrfs error

Error "btrfs_search_for ward+2ac" showing on front of NAS drive. Cannot connect using browser and RAIDar cannot see the device on the network. I need to recover the data from the 2 hard drives I have ...
  • Sandshark's avatar
    Nov 10, 2024

    If it is RAID1 (not RAID0 or JBOD), then you can work with just one drive and see if you can get things going without risking further corrupting both drives.  Do you have a backup of the data (I suspect not from your need to recover the data)?

     

    Have you already tried re-booting?  I recommend you not simply do a standard re-boot.  That can sometimes make things worse.  Instead, do so in support mode as StephenB suggests or have only one drive installed and use the boot menu to boot up in read-only mode.  If it won't work on one drive, try just the other.  If you get access, then immediately download the log and back-up your files.  Then report back here the results, and we can recommend the next step depending on what happens with this one.

     

    If you have the capability, testing both drives with vendor tools may also give some information.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More