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Forum Discussion
ReadyNAS RN314 - Powers for 2 seconds and switches off
This weekend I tried to power on / start my ReadyNAS 314. Power was connected to the unit and network lights are flashing on its rear. I pressed the power button. The lights came on and the screen displayed 'booting'. Within 2 seconds, power to the device completely fails and the unit goes dark. When the power button is pressed again, the same happens. I have disconnected and reconnected the power and retried over and over with the same eventuality.
Could this be the power supply unit failing? The ReadyNAS RN314 unit comes with a remote 12V power brick. In anticipation, I have ordered a spare one, however it is about a week from arrival.
If the new power supply does not resolve the issue, the NAS unit is under waranty so I could return it. Should this be the case, prior to returning it, I'd remove the drives for security reasons. When the NAS returned to me, if the firmware has been reset in the unit, can I just put the disks back in the unit and power on, or would this wipe the drives?How do you recover a drive set in a new unit? Will it detect the old Raid set? The drives are in Raid 10 (mirrored and striped).
Any advise is apreciated.If anyone has any questions, please ask.
Thanks in advance.
James
2 Replies
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JPElectrical wrote:
Could this be the power supply unit failing? The ReadyNAS RN314 unit comes with a remote 12V power brick. In anticipation, I have ordered a spare one, however it is about a week from arrival.
If the new power supply does not resolve the issue, the NAS unit is under waranty so I could return it.
It could be (and the power brick should be covered by the hardware warranty).
JPElectrical wrote:
If the new power supply does not resolve the issue, the NAS unit is under waranty so I could return it. Should this be the case, prior to returning it, I'd remove the drives for security reasons. When the NAS returned to me, if the firmware has been reset in the unit, can I just put the disks back in the unit and power on, or would this wipe the drives?How do you recover a drive set in a new unit? Will it detect the old Raid set? The drives are in Raid 10 (mirrored and striped).
Certainly you shouldn't ship the drives (and I think the RMA instructions will tell you not to). Netgear will pay the shipping on the replacement NAS, but you will need to pay to ship back your RN314.
The settings (and the OS) are on the disks, so migrating the disks to the new NAS should work. It's best to preserve the slot order. The settings would all be retained (including accounts, shares, network, RAID mode, power schedule, backup schedule...).
If the firmware in the replacement isn't matched to your disks, then the newest firmware should "win". So if the disks are newer, the OS on the disks up update the flash memory in the NAS the first time it boots. If the OS is newer, then the OS in the flash memory will update the disks.
You can do an initial install with a scratch disk (not part of the array) if you like. Then you could update the firmware on the NAS to match your disks before you insert them into the NAS.
Note the info above applies even if Netgear were to send you an RN424 model as a replacement.
While it could be the power supply, my guess is no. More likely, it's the power regulation subsystem in the NAS that creates all the diffferent voltages from the one voltage the brick provides.
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