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Forum Discussion
ReadyNAS RN516 stuck on boot
I am a novice when it comes to this, but hopefully someone can help. My current NAS is an RN516 with four WD RED 3tb NAS drives. I powered down the unit today to move it to another location, and af...
Did you also check the seating on the memory?
If you purchased new, you are covered by the hardware warranty (which is 5 years). So you could contact my.netgear.com and get an RMA.
I just tried unseating the memory and put everything back together. Now it doesn't appear to be getting any power as it won't power up. Think it may be time for an RMA
So after opening the box to check the memory and reseat the battery, I was told I voided my warranty. After several months of back and forth with Netgear, they will not accept an RMA. The unit is still stuck in a boot loop. I have tried using the reset button, but cannot get to the boot menu. I have tried using a USB Recovery tool and the drive light comes on to show that it is being accessed, but it will not do anything but flash the initial welcome message on the display and the purple "OK" on the front. I'm looking for any other ideas to salvage this unit!
Well you mentioned in the opening post of this thread that you opened the unit to try reseating the CMOS battery.
It's unfortunate that you inadvertently voided your warranty.It doesn't look like your unit is booting far enough for troubleshooting to be done at the community level.
There could be a hardware problem of some kind but one could only guess as to what it might be.
Is your backup up to date?
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