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READYNAS314 No Disk Detected after DO_EXIT+4aa message
Hello All, HELP! My Readynas 314 just stopped working and I'd like to try and fix it without losing all my data! My Readynas has 4 6TB WDReds, The LCD display suddenly gave an error of...
Welcome to the Community!
It seems that your ReadyNAS RN314 might have possible hardware issue since the disks are not being detected. Have you tried checking the disks for errors? You can try to if possible by connecting it to a PC and running the vendor utility of the disk.
Can you remember the last thing you did on the NAS before this happened? It seemed that you already tried booting to Boot Menu and do a Factory reset but failed since no disks are getting detected.
I would suggest contacting NETGEAR Support for RMA if in any case you are still under warranty. RN314 has 5 years warranty provided that you have the original receipt. Also, if you purchased the NAS between June 1, 2014 and May 31, 2016. You have lifetime chat available just login to my.netgear.com to create a case.
HTH
Regards
Hi Marc_V ,
Thanks of the quick response and welcome,
I've gotten the device up and running again, adding 1 disk at a time. When I add the 4th disk in, that's when things get a little weird.
The first time I did it, the NAS started went a bit mad and all but disk 2 became available.
The second time I tried it's went into a resycing process (says it's going to take 25 hours), but all appears fine.
So my question is,
Can a faulty disk do this to a NAS, or is it the NAS?....hence replace the disk or replace the NAS.
On a side note, I don't think I have the actual receipt but I do have the Amazon invoice, would that surfice?
Regards
Gav
gavthomson wrote:
Can a faulty disk do this to a NAS, or is it the NAS?....hence replace the disk or replace the NAS.
It could be either. I suggest connecting the disks to a Windows PC and testing them with WD's lifeguard program (one at a time of course).
On the NAS side, it could be power-related, or possibly a failing SATA interface.
gavthomson wrote:
On a side note, I don't think I have the actual receipt but I do have the Amazon invoice, would that surfice?
I've uploaded the order info from Amazon - that should be enough to verify the purchase date and the reseller status.
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