NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNasRN10200
2 problems - ReadyNasRN10200: Trying to switch on ReadyCloud in Admin Page and it has an error message saying - I've tried rebooting too: Also I am trying to share a folder with another us...
A-Space wrote:
When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please?
By default, the NAS doesn't use AD - and generally you would know if you have it set up this way.
You can check it via the web ui - select the "accounts" tab, and then click on "authentication". If "access type" is set to "local users" you are not using Active Directory.
Hello A-Space,
The screenshot is too small or blurry that I cannot read the message.
Please make sure that you do not use the same email address on local users and ReadyCloud user whether it is a ReadyCloud account that has admin rights or just an invited ReadyCloud account user. It is because all account, local user and ReadyCloud users will have their own home (personal) folder that will be named as user's account name.
When enabling ReadyCloud, NAS should not be integrated to AD and should also have active Internet connection.
Regards,
Also, what firmware are you running?
Thanks - checked - latest firmware - one problem has been solved - I haven't solved the problem of being able to turn one of the Nazdrives to work on readycloud. I keep getting this error message (please see screenshot attached) - I will try again to resolve this afternoon. Any pointers would be appreciated.
Sorry could not attached screenshot... this is the error message...(Something is preventing the ReadyNAS from connecting to the ReadyCloud server. Please reboot your ReadyNAS and try again) - I have done this. Once I have tried to turn readycloud ON in the admin settings, I enter email and password and received this error message - tried rebooting NAS, computer and internet connection - still no luck - and waiting / trying for the last few days.
Thanks - one problem has been solved - I haven't solved the problem of being able to turn one of the Nazdrives to work on readycloud. I keep getting this error message (Something is preventing the ReadyNAS from connecting to the ReadyCloud server. Please reboot your ReadyNAS and try again) - I have done this. Once I have tried to turn readycloud ON in the admin settings, I enter email and password and received this error message - tried rebooting NAS, computer and internet connection - still no luck - and waiting / trying for the last few days.
Hi Jenn
I have checked the internet connection - all ok ....When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please? Tried to find an unable.
Thanks
Andrea
A-Space wrote:
When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please?
By default, the NAS doesn't use AD - and generally you would know if you have it set up this way.
You can check it via the web ui - select the "accounts" tab, and then click on "authentication". If "access type" is set to "local users" you are not using Active Directory.
Thanks - I have checked and all ok - set to local users. If I go to the Cloud Tab and try to set readycloud on - it's still giving me that error message. Any suggestions would be great thanks
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
