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Forum Discussion
Reregister product / move product to another account.
I recently took over the IT closet from the past IT admin. We have a ReadyNAS 4220 thats been here for years. I was trying to get support for it but I'm unable due to the NAS being registered under another account. I've tried past IT employee emails to see if they have a netgear account and no luck.
Who do can I contact to help me move this product over to my account.
1 Reply
PFL-Adam wrote:
I was trying to get support for it but I'm unable due to the NAS being registered under another account.
Netgear is no longer offering support contracts for ReadyNAS, so changing the account probably won't help you.
You could try emailing support@netgear.com
I'm tagging one of the Netgear mods - AnishaA in hopes that she can assist you.
You could also tell us what the problem is, often we can help.
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