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Forum Discussion
RN102 sending duplicate alert emails to the same address
I have a RN102, and since updating to 6.10.x, I've received three emails, that are exactly the same, to the same email address, every time an alert is triggered. How can I stop these excess email...
jeremy-m wrote:
Could someone please tell me in which linux directory the alert settings are stored.
The alert email addresses are stored in /etc/frontview/alert.conf
StephenB wrote:
jeremy-m wrote:Could someone please tell me in which linux directory the alert settings are stored.
The alert email addresses are stored in /etc/frontview/alert.conf
Thanks for the information.
Does the following look like a correct configuration for /etc/frontview/alerts.conf?
email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,,
where from_address, <user> & alert_contact are all email addresses.
jeremy-m wrote:
Does the following look like a correct configuration for /etc/frontview/alerts.conf?
email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,,
where from_address, <user> & alert_contact are all email addresses.
I have two email alert addresses set up. alert.conf has
email!!from_address alert_contact,,
from_address is the account used to send the alert (which of course also receives it) - xxx@yahoo.com in my setup, alert_contact is the email address I want to receive it on - yyy@gmail.com in my case.
If you see duplicates in the list, that likely is the problem.
StephenB wrote:
jeremy-m wrote:Does the following look like a correct configuration for /etc/frontview/alerts.conf?
email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,,
where from_address, <user> & alert_contact are all email addresses.
If you see duplicates in the list, that likely is the problem.
Agreed.
How do I get the required privileges, to remove the duplicate <user> entries in /etc/frontview/alerts.conf, via SSH?
jeremy-m wrote:
How do I get the required privileges, to remove the duplicate <user> entries in /etc/frontview/alerts.conf, via SSH?
Enable ssh in system->settings->services and check the box next to "password authentication".
Then log into the NAS as root ( e.g., ssh root@nas-ip-address), using the NAS admin password.
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