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Forum Discussion

mlupo's avatar
mlupo
Aspirant
Aug 23, 2015
Solved

RN104: Defrag freezes NAS

I have tried to defrag my NAS three times with the same result.  The unit freezes and I am unable to connect to Admin site.  I have to unplug unit and then things work OK.  The log shows that Defrag ...
Feature Request & Feedback
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Aug 26, 2015

    What happens if you disable the anti-virus service then try running the defrag again?

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 23, 2015

Please send in your logs (see the Sending Logs link in my sig).

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Aug 26, 2015

    What happens if you disable the anti-virus service then try running the defrag again?

    • mlupo's avatar
      mlupo
      Aspirant
      Aug 26, 2015

      That resolved the problem.

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