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Forum Discussion
tonyaa
Sep 06, 2020Tutor
RN104 failed disk exchange issue
Hi all! I have a RN104 equipped with 3 HDD: 1x2TB and two 4TB. Few days ago, just after moving to a new apartment, I've got a messagem that volume status on my RN104 is degraded. After logs downl...
- Sep 10, 2020
Drive 2 is reporting a temperature of 0 and no SMART data. That could indicate the drive is simply spun down, but I don't know why it would do that. So another possibility is the drive is bad. It is missing from your data array, as you stated.
Connecting the drive to a PC and testing it with SeaTools is your best next step. If it passes, then see if there is existing partitioning. If there is, try removing that and re-insert the drive (with power on).
StephenB
Sep 06, 2020Guru - Experienced User
tonyaa wrote:
I've installed a new drive in new (empty) slot - nothing!
I've moved them to failed disk slot - nothing!
The right method is to remove the failed drive with the NAS running, and then hot-insert the replacement.
Can you download the log zip file, and cut/paste mdstat.log in a reply here?
tonyaa wrote:
to keep all my data secured - that I've bought a NAS for!
While RAID redundancy is good, it's not enough to keep your data safe. You should have a backup plan in place for it.
You might want to get a USB drive and do a backup before proceeding further.
tonyaa
Sep 09, 2020Tutor
stephen I've tried to provide procedure which you described.
On working system I've pulled out defected HDD, next I've inserted a new one drive and as in previous tries, resync was not started.
The disk is "inactive" = I can not do anything with them - as you can see on attached screenshot.
Is there any way to "force" rebuilding X-RAID? What else can I do to add new 4TB disk instead failed one? I am stucked!
Can you give me a path what ele can I do in that situation?
Regards,
Tony
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