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RN104 failed disk exchange issue
Hi all! I have a RN104 equipped with 3 HDD: 1x2TB and two 4TB. Few days ago, just after moving to a new apartment, I've got a messagem that volume status on my RN104 is degraded. After logs downl...
Drive 2 is reporting a temperature of 0 and no SMART data. That could indicate the drive is simply spun down, but I don't know why it would do that. So another possibility is the drive is bad. It is missing from your data array, as you stated.
Connecting the drive to a PC and testing it with SeaTools is your best next step. If it passes, then see if there is existing partitioning. If there is, try removing that and re-insert the drive (with power on).
stephen I've tried to provide procedure which you described.
On working system I've pulled out defected HDD, next I've inserted a new one drive and as in previous tries, resync was not started.
The disk is "inactive" = I can not do anything with them - as you can see on attached screenshot.
Is there any way to "force" rebuilding X-RAID? What else can I do to add new 4TB disk instead failed one? I am stucked!
Can you give me a path what ele can I do in that situation?
Regards,
Tony
Did you try selecting the disk on the volume page, and then clicking on format? If the new drive was formatted already, the NAS won't automatically add it.
Another thing you might want to do is test the new disk in a Windows PC - using Lifeguard (for western digital) or Seatools (for Seagate).
tonyaa wrote:
Can you give me a path what ele can I do in that situation?
Please download the log zip file, and post mdstat.log (as I requested before). Perhaps also post disk_info.log.
The best way to do this is to use the </> tool in the forum toolbar. Copy/paste the info in those logs - don't try to attach the files themselves.
mdstat file:
Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
md1 : active raid1 sdc2[1] sda2[0]
523264 blocks super 1.2 [2/2] [UU]
md126 : active raid5 sdc3[0] sda3[2]
3897325568 blocks super 1.2 level 5, 64k chunk, algorithm 2 [3/2] [U_U]
md127 : active raid1 sda4[1]
1953374912 blocks super 1.2 [2/1] [_U]
md0 : active raid1 sdc1[0] sda1[2]
4190208 blocks super 1.2 [2/2] [UU]
unused devices: <none>
/dev/md/0:
Version : 1.2
Creation Time : Sun Jan 25 23:01:04 2015
Raid Level : raid1
Array Size : 4190208 (4.00 GiB 4.29 GB)
Used Dev Size : 4190208 (4.00 GiB 4.29 GB)
Raid Devices : 2
Total Devices : 2
Persistence : Superblock is persistentUpdate Time : Thu Sep 10 17:01:15 2020
State : clean
Active Devices : 2
Working Devices : 2
Failed Devices : 0
Spare Devices : 0Consistency Policy : unknown
Name : 2fe4f88e:0 (local to host 2fe4f88e)
UUID : 6b44ae06:d158cb7d:fefa7dc5:f33f05c4
Events : 2332Number Major Minor RaidDevice State
0 8 33 0 active sync /dev/sdc1
2 8 1 1 active sync /dev/sda1
/dev/md/data-0:
Version : 1.2
Creation Time : Sun Jan 25 23:01:04 2015
Raid Level : raid5
Array Size : 3897325568 (3716.78 GiB 3990.86 GB)
Used Dev Size : 1948662784 (1858.39 GiB 1995.43 GB)
Raid Devices : 3
Total Devices : 2
Persistence : Superblock is persistentUpdate Time : Thu Sep 10 17:01:17 2020
State : clean, degraded
Active Devices : 2
Working Devices : 2
Failed Devices : 0
Spare Devices : 0Layout : left-symmetric
Chunk Size : 64KConsistency Policy : unknown
Name : 2fe4f88e:data-0 (local to host 2fe4f88e)
UUID : d7bede82:a9b24fec:96e80c9e:31dc3cb1
Events : 41530Number Major Minor RaidDevice State
0 8 35 0 active sync /dev/sdc3
- 0 0 1 removed
2 8 3 2 active sync /dev/sda3
/dev/md/data-1:
Version : 1.2
Creation Time : Fri Apr 24 23:01:37 2015
Raid Level : raid1
Array Size : 1953374912 (1862.88 GiB 2000.26 GB)
Used Dev Size : 1953374912 (1862.88 GiB 2000.26 GB)
Raid Devices : 2
Total Devices : 1
Persistence : Superblock is persistentUpdate Time : Thu Sep 10 16:57:33 2020
State : clean, degraded
Active Devices : 1
Working Devices : 1
Failed Devices : 0
Spare Devices : 0Consistency Policy : unknown
Name : 2fe4f88e:data-1 (local to host 2fe4f88e)
UUID : 2403653e:f948b946:6bba6481:7e4548bd
Events : 61355Number Major Minor RaidDevice State
- 0 0 0 removed
1 8 4 1 active sync /dev/sda4disk_info.log file
Device: sdc
Controller: 0
Channel: 0
Model: WDC WD20EURS-63S48Y0
Serial: WD-WCAZAE943509
Firmware: 51.0AB51W
Class: SATA
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 2fe4f88e
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 41
Start/Stop Count: 236
Power-On Hours: 50557
Power Cycle Count: 197
Load Cycle Count: 51Device: sdb
Controller: 0
Channel: 1
Model: ST4000VN008
Serial: ZDH8PKMD
Firmware: SC60
Class: SATA
RPM: 7200
Sectors: 7814037168
Health data
ATA Error Count: 0
Temperature: 0Device: sda
Controller: 0
Channel: 2
Model: WDC WD40EFRX-68WT0N0
Serial: WD-WCC4E0HHFP7Z
Firmware: 82.00A82W
Class: SATA
RPM: 5400
Sectors: 7814037168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 2fe4f88e
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 38
Start/Stop Count: 55
Power-On Hours: 34911
Power Cycle Count: 55
Load Cycle Count: 408Regards,
Tony.
Drive 2 is reporting a temperature of 0 and no SMART data. That could indicate the drive is simply spun down, but I don't know why it would do that. So another possibility is the drive is bad. It is missing from your data array, as you stated.
Connecting the drive to a PC and testing it with SeaTools is your best next step. If it passes, then see if there is existing partitioning. If there is, try removing that and re-insert the drive (with power on).
Sandshark I finally inserted the drive to my PC, and examination by SeaTools gives, that HDD is defective!
I am pretty confused - this was brand new HDD, thiat situation happened for the first time to me and I am 50 y.o. and I am using PC's since 1990's! We are still learning and finally die stupid :smileyhappy: ...
I made a RMA request in Seagate and send them HDD for warranty exchange.
When I will receive a new HDD I will make procedure to hot insert them in RN104 working and I will report, if X-RAID rebuilding will take place.
Thank you Sandshark and StephenB for attention and for your priceless help!
Regards,
Tony.
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