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Solved
RN104 failed disk exchange issue
Hi all! I have a RN104 equipped with 3 HDD: 1x2TB and two 4TB. Few days ago, just after moving to a new apartment, I've got a messagem that volume status on my RN104 is degraded. After logs downl...
Drive 2 is reporting a temperature of 0 and no SMART data. That could indicate the drive is simply spun down, but I don't know why it would do that. So another possibility is the drive is bad. It is missing from your data array, as you stated.
Connecting the drive to a PC and testing it with SeaTools is your best next step. If it passes, then see if there is existing partitioning. If there is, try removing that and re-insert the drive (with power on).
mdstat file:
Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
md1 : active raid1 sdc2[1] sda2[0]
523264 blocks super 1.2 [2/2] [UU]
md126 : active raid5 sdc3[0] sda3[2]
3897325568 blocks super 1.2 level 5, 64k chunk, algorithm 2 [3/2] [U_U]
md127 : active raid1 sda4[1]
1953374912 blocks super 1.2 [2/1] [_U]
md0 : active raid1 sdc1[0] sda1[2]
4190208 blocks super 1.2 [2/2] [UU]
unused devices: <none>
/dev/md/0:
Version : 1.2
Creation Time : Sun Jan 25 23:01:04 2015
Raid Level : raid1
Array Size : 4190208 (4.00 GiB 4.29 GB)
Used Dev Size : 4190208 (4.00 GiB 4.29 GB)
Raid Devices : 2
Total Devices : 2
Persistence : Superblock is persistent
Update Time : Thu Sep 10 17:01:15 2020
State : clean
Active Devices : 2
Working Devices : 2
Failed Devices : 0
Spare Devices : 0
Consistency Policy : unknown
Name : 2fe4f88e:0 (local to host 2fe4f88e)
UUID : 6b44ae06:d158cb7d:fefa7dc5:f33f05c4
Events : 2332
Number Major Minor RaidDevice State
0 8 33 0 active sync /dev/sdc1
2 8 1 1 active sync /dev/sda1
/dev/md/data-0:
Version : 1.2
Creation Time : Sun Jan 25 23:01:04 2015
Raid Level : raid5
Array Size : 3897325568 (3716.78 GiB 3990.86 GB)
Used Dev Size : 1948662784 (1858.39 GiB 1995.43 GB)
Raid Devices : 3
Total Devices : 2
Persistence : Superblock is persistent
Update Time : Thu Sep 10 17:01:17 2020
State : clean, degraded
Active Devices : 2
Working Devices : 2
Failed Devices : 0
Spare Devices : 0
Layout : left-symmetric
Chunk Size : 64K
Consistency Policy : unknown
Name : 2fe4f88e:data-0 (local to host 2fe4f88e)
UUID : d7bede82:a9b24fec:96e80c9e:31dc3cb1
Events : 41530
Number Major Minor RaidDevice State
0 8 35 0 active sync /dev/sdc3
- 0 0 1 removed
2 8 3 2 active sync /dev/sda3
/dev/md/data-1:
Version : 1.2
Creation Time : Fri Apr 24 23:01:37 2015
Raid Level : raid1
Array Size : 1953374912 (1862.88 GiB 2000.26 GB)
Used Dev Size : 1953374912 (1862.88 GiB 2000.26 GB)
Raid Devices : 2
Total Devices : 1
Persistence : Superblock is persistent
Update Time : Thu Sep 10 16:57:33 2020
State : clean, degraded
Active Devices : 1
Working Devices : 1
Failed Devices : 0
Spare Devices : 0
Consistency Policy : unknown
Name : 2fe4f88e:data-1 (local to host 2fe4f88e)
UUID : 2403653e:f948b946:6bba6481:7e4548bd
Events : 61355
Number Major Minor RaidDevice State
- 0 0 0 removed
1 8 4 1 active sync /dev/sda4
disk_info.log file
Device: sdc
Controller: 0
Channel: 0
Model: WDC WD20EURS-63S48Y0
Serial: WD-WCAZAE943509
Firmware: 51.0AB51W
Class: SATA
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 2fe4f88e
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 41
Start/Stop Count: 236
Power-On Hours: 50557
Power Cycle Count: 197
Load Cycle Count: 51
Device: sdb
Controller: 0
Channel: 1
Model: ST4000VN008
Serial: ZDH8PKMD
Firmware: SC60
Class: SATA
RPM: 7200
Sectors: 7814037168
Health data
ATA Error Count: 0
Temperature: 0
Device: sda
Controller: 0
Channel: 2
Model: WDC WD40EFRX-68WT0N0
Serial: WD-WCC4E0HHFP7Z
Firmware: 82.00A82W
Class: SATA
RPM: 5400
Sectors: 7814037168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 2fe4f88e
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 38
Start/Stop Count: 55
Power-On Hours: 34911
Power Cycle Count: 55
Load Cycle Count: 408
Regards,
Tony.
Drive 2 is reporting a temperature of 0 and no SMART data. That could indicate the drive is simply spun down, but I don't know why it would do that. So another possibility is the drive is bad. It is missing from your data array, as you stated.
Connecting the drive to a PC and testing it with SeaTools is your best next step. If it passes, then see if there is existing partitioning. If there is, try removing that and re-insert the drive (with power on).
Sandshark I finally inserted the drive to my PC, and examination by SeaTools gives, that HDD is defective!
I am pretty confused - this was brand new HDD, thiat situation happened for the first time to me and I am 50 y.o. and I am using PC's since 1990's! We are still learning and finally die stupid :smileyhappy: ...
I made a RMA request in Seagate and send them HDD for warranty exchange.
When I will receive a new HDD I will make procedure to hot insert them in RN104 working and I will report, if X-RAID rebuilding will take place.
Thank you Sandshark and StephenB for attention and for your priceless help!
Regards,
Tony.
tonyaa wrote:
I made a RMA request in Seagate and send them HDD for warranty exchange.
Generally it's better to exchange new disks with the seller. When you do an RMA you get a recertified replacement, and that only has a 1 year warranty.
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