NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN314 - Fan issues
I powered on my NAS today and I get errors with the fan: "Fan system is not working" on front page. No matter which fan profile I choose, it seems to be running at 100% and is quite loud. I tried ...
Welcome to the community!
Were there any events that may have caused the issue like a power outage?
If possible, kindly PM me the logs to further check on this.
Regards,
JeraldM
NETGEAR Community Team
Hi, thanks for your response!
I have my NAS on a regular daily power cycle, so it shuts down every day.
The only change I recall recently is setting a static IP as I was having DHCP issues.
Which logs in particular would you like to see? I would be uncomfortable sending the full set as it gives up too much personal information.
Again thanks!
The tachometer signal from the fan is obviously not working. That could be the circuit on the NAS, the fan, or even just a bad connection (unlikely unless you did some disassembly). Assuming you've checked for a bad connection, replacing the fan is the only option, since the motherboard is not repairable. I'm not familiar with what fan type is in the 314, so you'll have to take a look at the old one to see what you need for a replacement.
OK, I replaced the fan with a much quieter fan. Although the NAS does still not detect the fan and runs it at 100%, my ears are feeling much better.
Is the 314 fan 3-pin or 4? If four, check that the PWM and Tach wires are in the same order as the original. Netgear has been known to swap them on some other models.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
