NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
umita
May 23, 2018Aspirant
RN4220 Freeze
Hi,
My costomer has a NAS box that freezes unexpectedly. And also, GUI is not working. OS version is 6.4.2. I've seen some out of memory errors from serial console. The only thing i can do is hard reset. I'm planning to upgrade firmware to a newer relese but i'm anxious that it can freeze during fw upgrade process. Can i upgrade it over ssh or cli? Can anybody share some cli commands for fw upgrade?
regards,
Umit
2 Replies
- mdgm-ntgrNETGEAR Employee Retired
OOM errors suggest a memory leak or trying to run too much or perhaps a very large number of snapshots with quotas enabled on the data volume.
You can send me the logs if you like (see the Sending Logs link in my sig)
To update via SSH you’d do e.g.
# cd /root
# wget URL
# echo /root/ReadyNASOS-6.9.3-x86_64.img > /etc/.flash_update
# rn_shutdown -r
If a zip file is downloaded you’ll need to unzip that to get the .img file.
- umitaAspirant
Hi,
Browser gui is not working but serial console and ssh is running. Which logs can i send to you?
regards,
Umit
Related Content
- Jan 17, 2024Retired_Member
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!