Forum Discussion

Aspirant

Aug 10, 2019

RND 2000 V2 Ready NAS DUO Wrong IP address

Ok everybody - Here is my delima. I changed cable providers, the first used 10.x.x.x as it's addy's. Months later I plug in the Duo AND no access. Raidar (firmware 4.1.7) tells me both drives are he...

StephenB

Guru - Experienced User

Aug 10, 2019

If you are running 4.1.7 firmware then you have a duo v1 - not a v2. (Yes, we know the labeling is confusing :smileyfrustrated: ) So the correct OS reinstall procedure is on pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

It will change the NAS admin password to netgear1 and reset the IP configuration to use DHCP.

monica985 wrote:
I changed cable providers, the first used 10.x.x.x as it's addy's. ... Current provider uses 192.168.X.X.

If you can log into the router, this is under your control not the ISP. That is, you can reset the router to use 10.0.0.x addresses.

monica985 wrote:
Direct connect to the computer - nothing, I wasn't expecting much knowing the IP addy is wrong. Reconnected things correctly and rebooted.

You should also have set the PC's ethernet IP to a static IP address temporarily.

IP address 192.168.168.100
subnet mask 255.255.255.0
gateway address 192.168.168.1

Then connect to http://192.168.168.168/admin

monica985 wrote:
Is it possible to remove the drives and pull the data,

If necessary (though it shouldn't be if you follow the advice above).

Try installing R-linux for Windows (https://www.r-studio.com/free-linux-recovery/) Then connect disk 1 to a PC (either with SATA or USB).

FWIW, most routers have a way to reserve a persistent IP address to a device. If you use that feature you won't get into this dilemma in the future.

monica985
Aspirant
Aug 12, 2019
Hi Stephen! Thank you for your help and suggestions. In reading through the manual that you posted. I intentionally didn't use
that one because it calls for a "status display screen". NOT on this DUO, if it's refering to Raidar, not there either. I will try your other
suggstions later.. Monica
- Sandshark
  Sensei
  Aug 12, 2019
  RAIDar is a program you download here, so it definately is available to you. The manual refers to RAIDar version 4.x, which is still available and better to use with the legacy products such as yours than the newer RAIDar V6.x. Just Google it to find the download link.
  - StephenB
    Guru - Experienced User
    Aug 12, 2019
    Sandshark wrote:
    
    RAIDar is a program you download here, so it definately is available to you.
    
    It's here: https://kb.netgear.com/20684/ReadyNAS-Downloads
    
    Though you won't need it for this.
    
    monica985 wrote:
    
    In reading through the manual that you posted. I intentionally didn't use
    that one because it calls for a "status display screen".
    
    Then you didn't read it carefully enough. The manual covers both the NV+ (which has an LCD status display) and the Duo (which doesn't). The pages I gave you in the first post were for the Duo, and those instructions don't refer to the status display.