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Forum Discussion
bigwen12
Jan 18, 2023Aspirant
RND2000-2000NAS unable to reload the OS after brand new hard drives
Hello, to whomI am having a problem with reloading the OS for my RND2000-200NAS. I had to replace both of my hard drives due to hard drive failure. I am following all of the steps to get it back onli...
bigwen12
Jan 18, 2023Aspirant
Thanks for this reply. All of that has been done. And I am waiting for a reply from support team.
Sandshark
Jan 18, 2023Sensei
This is a user-to-user forum, not official Netgear support.
Are the drives in question formatted? If so, use a PC to remove all partitions and try again. You should not have to do anything special to install the OS to the new drives.
Does RAIDar show the NAS at all and the drives as present, or "no disks"? Can you get into Dashboard at all? If it doesn't show the NAS at all, does it with no drives installed?
Are you 100% sure your drives failed and not the NAS itself? Or maybe the power supply? Have you tested the new drives? It's unlikely you got two bad ones, but I suppose it could happen.
- bigwen12Jan 18, 2023Aspirant
Are the drives in question formatted? YES
If so, use a PC to remove all partitions and try again.
You should not have to do anything special to install the OS to the new drives.
Does RAIDar show the NAS at all and the drives as present, or "no disks"? YES (I am getting CORRUPT ROOT)
Can you get into Dashboard at all? NO
If it doesn't show the NAS at all, does it with no drives installed?
Are you 100% sure your drives failed and not the NAS itself? DO NOT KNOW
Or maybe the power supply? POWER IS ON
Have you tested the new drives? YES
It's unlikely you got two bad ones, but I suppose it could happen. MAYBE TEST SAY NO
- SandsharkJan 18, 2023Sensei
Then you need to unformat the drives -- remove any partitions they contain -- or perform a factory default. Refer to page 27 of the hardware manual: ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf . The NAS uses it's own drive formatting, and the existing format is confusing it.
- bigwen12Jan 18, 2023Aspirant
unformat the drives -- remove any partitions they contain --
What do you mean (unformat). The drives do not have any partitions they are just wiped out. I wiped them using windows 10 (I Did not do any (create partitions) on them.
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