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Forum Discussion

Ronstoppable's avatar
Ronstoppable
Aspirant
Mar 27, 2022

RND4210

I am trying to update the firmware from 6.10.4 to 6.10.7.  When I try to check for updates, it starts to download and then says "An unknown error occurred".  When I download ReadyNASOS-6.10.7-arm.img...
Sandshark's avatar
Sandshark
Sensei
Mar 27, 2022

What NAS do you actually have?  An RND4210 is an NV+ and doesn't run OS6.

  • Ronstoppable's avatar
    Ronstoppable
    Aspirant
    Mar 27, 2022
    RN10400 is the model number on the back of the ReadyNAS. “MyNetgear” site says that I have a ReadyNAS NV+ 2x 1 TB RND4210

    Thanks
    • Sandshark's avatar
      Sandshark
      Sensei
      Mar 28, 2022

      OK, so you have a ReadyNAS 104, so that is the correct version of the firmware for that model.  I've seen that "unknown error" come up once in a while, but the update always seems to work upon re-boot.  As for the "unable to extract", did you extract the .img file from the .zip before you tried to load it to the NAS?  I think you did, since you mentioned the .img file, but just checking.  Another possibility, then, is that your OS partition (not your data partition) is overly full.  Have you seen any warning to that effect in the logs?

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