Forum Discussion

Aspirant

Jun 11, 2023

Saving files from iCloud to Readynas R31400

I am hoping someone can advise me please. I have a new iPad Pro and can connect to the NAS R31400 and read files but I am getting an error when I try to save or copy a file from iCLoud to the NAS. ...

Kstaylor

Aspirant

Jun 12, 2023

Hi, yes I logged into the nas using my registered user and password.

I can read a file from the nas but can’t save, share or copy a file to the nas from my iPad pro

schumaku

Guru - Experienced User

Jun 12, 2023

Is it possible you need to be invited or allowed to access (read or work on) before you are able to download or copy anything?

The people you invite can download the shared items from iCloud to any of their devices, where they can view them and — depending on the privileges you set — collaborate.

https://support.apple.com/en-ie/guide/mac-help/mchl91854a7a/mac

Kstaylor
Aspirant
Jun 13, 2023
Thank you for this suggestion. I will give it a try tonight and report back!!

Thank you
- Kstaylor
  Aspirant
  Jun 14, 2023
  Hi - I tried sharing a file but no luck.
  
  Any other suggestions?
  
  thanks
  - StephenB
    Guru - Experienced User
    Jun 14, 2023
    Kstaylor wrote:
    
    Hi - I tried sharing a file but no luck.
    
    Any other suggestions?
    
    Do you mean copying a file to the NAS share?
    
    Have you tried also copying a file from a PC (Windows or Mac) using the same user/password credentials?
    
    There is a reset control on the file permissions tab of the share settings that you could try.
    
    Also, in the files app ("connect to server", are you using the smb:// prefix?
    
    smb://nas-ip-address (using the real IP address) or
    
    smb//nas-name (using the real NAS hostname)