NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SorenB
Apr 24, 2019Aspirant
Upgrade from 6.9.1 to 6.10 hangs
Hi.
In my RN528X I had installed the firmware 6.9.5 patch 1 release and I downloaded and installed version 6.10.0. But at the time of the reboot after the upgrade the boot reaches 99% and then ...
Markwig
Apr 24, 2019Tutor
With my unit, the disks were left in place; not removed. Unit was powered off by removing power lead from rear (power button not doing anything useful like turning it off).
Held in reset button with small paperclip, then whilst holding reset (tricky), reinserted power lead and then pushed and held both power and reset button till boot menu appeared. Then released both power and reset button.
Pushed backup button on front and selected "OS-Install" and click pressed reset again to select.
Left to boot and my unit was sorted.
I agree it does sound like some issue with the update as my box was perfectly fine before.
Damia
Apr 26, 2019Guide
mine to after os reinstall it booted ok with new upgraded firmware with hot fix apllied at the end
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!