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Forum Discussion
chrisl1
May 09, 2017Aspirant
Urgently need my NAS up and running. Stuck on Please wait, Booting....
Model RND4410 Has been working fine for years. Now when I switch it on it hangs on Booting please wait. Blue light flashing, disk drives lights don't come on. Device is on and can be heard. ...
StephenB
May 09, 2017Guru - Experienced User
What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Do you have access to a linux system (or a PC that can be booted using a LIVE boot drive)?
- chrisl1May 10, 2017Aspirant
When I connect through RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly. For more help, visit http://my.netgear.com.
It doesn't even boot.
I have never had problems with this device, do I have to learn Linux to fix this?
Please let me know a step by step procedure to check this.
- chrisl1May 10, 2017Aspirant
StephenB what if I take out the disks and reset the device to factory settings, I will not loose data on the disks right?
- StephenBMay 10, 2017Guru - Experienced User
chrisl1 wrote:
StephenB what if I take out the disks and reset the device to factory settings, I will not loose data on the disks right?
You can't do a factory resets w/o disks installed. A factory reset installs the system onto the disks.
chrisl1 wrote:
Has been working fine for years. Now when I switch it on it hangs on Booting please wait.
Blue light flashing, disk drives lights don't come on. Device is on and can be heard.
Even trying to hard shutdown (from blue flashing light) nothing happens.
Plus RAIDar won't find it.
1. Are you seeing anything at all on the LCD panel?
2. Try removing the disks with the NAS powered down (labeling them by slot as you do this). Then turn on the NAS and see if you get the normal "no disks" status.
The second suggestion is to see if the chassis or power supply is the problem.
- chrisl1May 10, 2017Aspirant
The power supply is on , the chassis how can i check this?
Taking each disk out won't I loose data?
I am seeing Booting, Please wait... on the LCD
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