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Forum Discussion
chrisl1
May 09, 2017Aspirant
Urgently need my NAS up and running. Stuck on Please wait, Booting....
Model RND4410 Has been working fine for years. Now when I switch it on it hangs on Booting please wait. Blue light flashing, disk drives lights don't come on. Device is on and can be heard. ...
chrisl1
May 10, 2017Aspirant
Ok. Stephen. Need to get data off disks. How can disks if they are configured in a RAID structure? In Disk management all options are greyed out except to format. Gosh this is getting complicated
StephenB
May 10, 2017Guru - Experienced User
chrisl1 wrote:
Ok. Stephen. Need to get data off disks. How can disks if they are configured in a RAID structure? In Disk management all options are greyed out except to format. Gosh this is getting complicated
Windows can't read the filesystem even if you could mount the RAID.
First test them with vendor tools (seatools for seagate, lifeguard for WDC). The normal tests (short and long) are non-destructive. Steps after that depend on what we learn from the diags.
Also, you should be able to see the SMART stats from those diags. Please capture the reallocated sector and pending sector counts for each disk. The diags use fairly high thresholds for pass/fail on those items, so it's helpful to see the actual data.
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