NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DC423
Jun 01, 2020Aspirant
want to get all data off rn102 externally and either restart or get out
Hi, I have an RN 102 with 2x3TB drives. (V6.0.8) I am now using a new laptop running win 10 and am having trouble with management , admin and google chrome. Wanted to get to admin page to attempt f...
StephenB
Jun 01, 2020Guru - Experienced User
DC423 wrote:
Wanted to get to admin page to attempt firmware updte, but google wouldnt let me get there.
You will get a security warning, but you should be able to click through it (With Chrome, you click on the advanced button and proceed to the site).
Note you can't directly update to 6.10.3 - you'd need to update first to 6.2.5, then 6.5.2, and then to 6.10.3.
DC423
Jun 01, 2020Aspirant
Thanks that helped i was up to ver 6.7 then it changed my password as per the new combined netgear account . I tried to upgrade to ver 6.10 but failed and now cant download ready cloud or get back to nas at all. interestinly as it was trying to update firmware it kept dropping login window but i could never enter any login info it just kept dropping down the dissappearing.. Any other thoughts
Thanks
Dan
- StephenBJun 01, 2020Guru - Experienced User
DC423 wrote:
I tried to upgrade to ver 6.10 but failed and now cant download ready cloud or get back to nas at all.
You aren't getting the admin ui login prompt???
Can you see the NAS status with RAIDar? https://kb.netgear.com/20684/ReadyNAS-Downloads
Does file explorer work?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!