NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
andrea_santini
Sep 02, 2022Aspirant
NAS RN31443D freezes after a few minutes of use
Hello everyone, I have this problem. The NAS freezes after approximately 30 minutes of use. I'm afraid it's one of the 4 discs. I would like to do a single test for each disk, but I don't understand ...
- Sep 10, 2022
Unfortunately I don't understand what the problem is. I bought another NAS in consideration of the fact that this NAS was already 8 years old. Thanks anyway for the invaluable help.
StephenB
Sep 02, 2022Guru - Experienced User
andrea_santini wrote:I checked the logs, but they don't report anything abnormal.
All stats in disk_info.log look clean?
Are you comfortable using ssh? It is easy to do read tests on individual drives with smartctl.
It's possible that the freeze isn't linked to a drive issue. Are you seeing any warnings related to a full root partition?
- andrea_santiniSep 03, 2022Aspirant
Thank you.
Even using SSH, it crashes after a while.
Monday I check what you told me.- StephenBSep 03, 2022Guru - Experienced User
andrea_santini wrote:Even using SSH, it crashes after a while.
smartctl -x /dev/sda should give you details of what errors (if any) the disks have in their logs (using the appropriate names for the other drives of course).
- andrea_santiniSep 05, 2022Aspirant
Over the weekend I tested all drives individually with the WDC special test and all idrives are fine.
I just reconnected the NAS to the network, downloaded all logs and ran smartctl -x / dev / sdx on all drives. No error.
The disk_info.log file also does not report errors.
It is a beautiful mystery.
Let's see if it still crashes.
Related Content
- Jan 17, 2024Retired_Member
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!