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Forum Discussion
andrea_santini
Sep 02, 2022Aspirant
NAS RN31443D freezes after a few minutes of use
Hello everyone, I have this problem. The NAS freezes after approximately 30 minutes of use. I'm afraid it's one of the 4 discs. I would like to do a single test for each disk, but I don't understand ...
- Sep 10, 2022
Unfortunately I don't understand what the problem is. I bought another NAS in consideration of the fact that this NAS was already 8 years old. Thanks anyway for the invaluable help.
StephenB
Sep 02, 2022Guru - Experienced User
andrea_santini wrote:I checked the logs, but they don't report anything abnormal.
All stats in disk_info.log look clean?
Are you comfortable using ssh? It is easy to do read tests on individual drives with smartctl.
It's possible that the freeze isn't linked to a drive issue. Are you seeing any warnings related to a full root partition?
andrea_santini
Sep 03, 2022Aspirant
Thank you.
Even using SSH, it crashes after a while.
Monday I check what you told me.
- StephenBSep 03, 2022Guru - Experienced User
andrea_santini wrote:Even using SSH, it crashes after a while.
smartctl -x /dev/sda should give you details of what errors (if any) the disks have in their logs (using the appropriate names for the other drives of course).
- andrea_santiniSep 05, 2022Aspirant
Over the weekend I tested all drives individually with the WDC special test and all idrives are fine.
I just reconnected the NAS to the network, downloaded all logs and ran smartctl -x / dev / sdx on all drives. No error.
The disk_info.log file also does not report errors.
It is a beautiful mystery.
Let's see if it still crashes.- StephenBSep 05, 2022Guru - Experienced User
andrea_santini wrote:
Over the weekend I tested all drives individually with the WDC special test and all idrives are fine.
I just reconnected the NAS to the network, downloaded all logs and ran smartctl -x / dev / sdx on all drives. No error.
The disk_info.log file also does not report errors.
It is a beautiful mystery.
Let's see if it still crashes.SMART doesn't catch everything, but that does suggest that its unlikely to be the disks. It could be power related, or something else going on in the chassis (memory???).
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