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Forum Discussion
Solved
ReadyNAS Remote Login Problems
Readynas Remote no longer recognizes assigned User ID's & passwords. We've been using a ReadyNAS Ultra 4 for the last 5 years wih both remote and local access. As of Friday, Jan 27, 2017 everythi...
garrybunk wrote:My ReadyNAS Remote access is working this morning! I am getting an error message at Windows startup, something about a ReadyNAS Remote Config-Options file "can't access - file in use", but it's working so I just click ok and it disappears.
-Garry
Working for us as well. Required no actionon our part -- it simply started working.
I've got an NV+ and using ReadyNas Remote, but can't sign in from a laptop to access it using remote. I can access the readynas remote login web page and see the shares from my iphone readynas app, so the NV is there and accessable, but the windows client software doesn't appear to be accepting my password. This has only happened 30 January 2017 and I don't know why. I have reset the app on the NAS, I've rebooted the NAS, I've reinstalled the client and set up a new readynas remote access but still no joy. Has there been a change so that the windows client doesn't work? Appreciate your help Thanks Graham
See Malcolm T comment 2017-01-31 1055AM https://community.netgear.com/t5/ReadyCLOUD/Readycloud-services-unavailable/m-p/1217081/thread-id/6475 "" FYI - I spoke with Netgear NAS support earlier. They confirmed that there is indeed a VPN problem of which they are aware. Evidently Leaf Network cards are failing to be issued with IP addresses so all connectivity from Windows desktops is failing. Also attempting to add new account or use forgotten passworx wizard fails with an invalid message for the same reason. I was told it is high priority to resolve but no indication of expected resolution time. ""
Lpgps01 wrote:
See Malcolm T comment 2017-01-31 1055AM https://community.netgear.com/t5/ReadyCLOUD/Readycloud-services-unavailable/m-p/1217081/thread-id/6475 "" FYI - I spoke with Netgear NAS support earlier. They confirmed that there is indeed a VPN problem of which they are aware. Evidently Leaf Network cards are failing to be issued with IP addresses so all connectivity from Windows desktops is failing. Also attempting to add new account or use forgotten passworx wizard fails with an invalid message for the same reason. I was told it is high priority to resolve but no indication of expected resolution time. ""Thanks for posting that! Hope it's resolved soon.
-Garry
My ReadyNAS Remote access is working this morning! I am getting an error message at Windows startup, something about a ReadyNAS Remote Config-Options file "can't access - file in use", but it's working so I just click ok and it disappears.
-Garry
garrybunk wrote:My ReadyNAS Remote access is working this morning! I am getting an error message at Windows startup, something about a ReadyNAS Remote Config-Options file "can't access - file in use", but it's working so I just click ok and it disappears.
-Garry
Working for us as well. Required no actionon our part -- it simply started working.
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