Forum Discussion

Aspirant

Jan 20, 2016

Replicate can't see volumes in devices #26347858

Hi, Both my devices have been added to replicate but when trying to select backup data or backup system, i can't see volumes in either devices. I had a replicate job setup and it started failin...

Replicate

JennC

NETGEAR Employee Retired

Jan 20, 2016

Hello kennywan,

Are the 2 NAS units connected to a switch directly or router?

You might want to see this article: ReadyNAS: Replicate Troubleshooting

Regards,

kennywan

Aspirant

Jan 22, 2016

one device is at our local site, other at our DR site. I enabled ReadyNAS remote on both devices and no longer seeing the error, when i try to run the job, i am now seeing a snapshot error. I have tried rebooting but still same error.

[2016-01-22 09:38:25] [Warning] Incremental not possible

[2016-01-22 09:38:25] [Info] p2p connect to viterbistorage1 in 9539247 network

[2016-01-22 09:38:29] [Info] Connection method: 0

[2016-01-22 09:38:29] [Info] LAN connection not available

[2016-01-22 09:38:29] [Info] Using p2p connection

[2016-01-22 09:38:29] [Info] Initializing source device

[2016-01-22 09:38:29] [Info] Sending task to source device

[2016-01-22 09:38:30] [Info] Awaiting task report

[2016-01-22 09:38:31] [Error] Received failed report

[2016-01-22 09:38:31] [Error] Unable to create snapshot for "c"

[2016-01-22 09:38:31] [Error] Device initialization failed

[2016-01-22 09:38:31] [Info] p2p disconnect with viterbistorage1 in 9539247 network

[2016-01-22 09:38:32] [Info] Unlock target folder: /c/viterbistorage/Data Backup - speech arvhice test [2016-01-22 09h 19m AM]

[2016-01-22 09:38:32] [Info] Job finished

BrianL2
NETGEAR Employee Retired
Jan 24, 2016
Hi kennywan,

Could you edit or check the backup job you are trying to start? Then set the snapshot size to 0 then try to run the backup again. You can also re-do the said backup job and ensure snapshot size is 0.

Looking forward to your response.

Kind regards,

BrianL
NETGEAR Community Team