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Forum Discussion
6.4 makes our 516 to lock up during disk balance, need to abort. URGENT!
The 6.4 firmware updated continues to screw up everything, it's becoming the worst update ever from Netgear. During a disk balance task, our 516 completely locks up. No frontview access, no SSH, no ...
OK. Managed to get in. Tried just killing the balance, but it hung almost instantly (and stopped pinging). Rebooted again, waiting for email alert about volume usage over 70% -- never thought I'd find that useful -- and then first stopped all installed apps, waited a bit then THEN killed the balance, and after few minutes it finally gave up and stopped. Balance and defrag jobs have been disabled.
I now understand why it died around 9:20, too... The balance job kicked off at 9AM (since I"m never home then on weekdays), but then my Macbook began a Time Machine backup at 9:20. The combination of these two seems to have been what fried it. I can accept /slow/ performance during a BTRFS job, but outright hanging the kernel is a bit much. I'll leave those btrfs jobs disabled for now and hope for a fix to that in the near future.
Sounds like we both experienced the same issue. I was lucky enough to be able to cancel the balance at the first try.
I also disabled scheduled jobs and also snapshot creation. These two mundane tasks for the NAS used to be trivial and lightweight, never ever hanging the unit. The only thing that I was complaining before 6.4 was that the performance dropped a bit during backup jobs (which is understandable), but now I celebrate if the unit does not freeze for eight hours straight.
My advice to eveyrone is that they enable ssh access inmediately. I don't know how I could have fixed it without it.
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