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Forum Discussion
gordonwebb
Mar 06, 2016Aspirant
access denied to data on my ReadyNAS NV+ running 4.1.14 after a changed security mode to "user" mode
I suddenly had access problem connecting my imac and windows 7 computers to my ReadyNAS NV+ data. I thus read the latest manual which said that the default security mode of "share" is not compative ...
mdgm-ntgr
Mar 07, 2016NETGEAR Employee Retired
Do you have a backup of your data? Before doing things like changing the security mode it is advisable to make sure your regular backup is up to date.
gordonwebb
Mar 07, 2016Aspirant
This is my backup! I dont do backups of backups.
I do have the original of most of the data at the moment.
The total data I had on this system was about 4Tb so not feasable to backup.
You havent offerred any suggestions or advised if this is a system problem with your software whai no longer works properly?
Gordon Webb
- StephenBMar 07, 2016Guru - Experienced User
Try the settings I posted here: https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-NV-performance-and-file-permission-issues/m-p/1058144#M105378
If the shares are open (allowing guest access) then you don't need a bunch of user accounts on the NAS. You can actually delete them all, and as long as no one is using their windows admin account, the shares will be accessible.
- gordonwebbMar 07, 2016Aspirant
Thanks for your suggestion
I am trying it out on a new share as I dont want to compromise my data.
I set up a new share (with public access) and got a confirmation that it had been set up successfully. However I also got a second confirmation about the successful set up of another trial share that I set up yesterday. It did not used to do this.
I then modified the share as you suggest by ticking the two boxes in the Advanced CIFS Permissions. I appled this and it was accepted
I then went to Advanced Options and the Share Folder Owner and Share Folder Group were blank. This was not the case in the past.
I then added nobody and nogroup as instructed and ticked the two boxes below and clicked apply.
I got a message and then all the boxes were cleared so I am unable to enter anything in the Share Folder Owner and Share Folder Group fields as if I do these are cleared. This also apples to the tick boxes below.
It seems to be connecting the last two shares I have made and not operating the permissins properly.
My original shares do have entries in the Share Folder Owner and Share Folder Group boxes.
I then closed the admin access to the NAS by closing the browser window
Windows Explorer shows the NAS and the folders (new and old shares) but will not give me access to the files
The NAS seems to be treating the original shares (Media and backup) and the first new share I set up (newbackup) differently from the other two new test shares that I have added. These last two test shares will not accept anything in the Share Folder Owner and Share Folder Group boxes and they both respond to any changes to either
Clicking on the browser on raidar also give me access ot the folders but not to the files.
Further suggestions would be appreciated.
btw I have bought a new RND104 and a 4tb drive today as i need to get new backups going asap
Regards
Gordon Webb
- StephenBMar 07, 2016Guru - Experienced User
gordonwebb wrote:
I then added nobody and nogroup as instructed and ticked the two boxes below and clicked apply.
I got a message and then all the boxes were cleared so I am unable to enter anything in the Share Folder Owner and Share Folder Group fields as if I do these are cleared. This also apples to the tick boxes below.
The message is normal, and the top check box is cleared when you hit apply. The others should not clear that way.
So something isn't right - perhaps a filling OS partition?... You could try clearing the logs (don't download them) and see if the behavior changes. You could also try per-incident Netgear support (though they will charge).
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