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Forum Discussion
eclark
Apr 20, 2018Aspirant
Amazon Drive not turning on
I've been using Amazon Drive to back up my ReadyNas for over a year. I checked Amazon to make sure that everything was backed up, but saw that the backups stopped a few weeks ago. So, I went on my ad...
owensj
Jun 21, 2018Aspirant
I am having the exact same issue. One of my NAS syncs perfectly and the other won't let me turn Amazon Drive on. Surely it is something simple I am missing.
yoban
Jul 06, 2018Apprentice
I too have identical symptoms as the OP. I am able to enable onedrive cloud option but amazon drive on/off switch will not turn on. I have not looked at the logs and can do so in a few days, but would think I should not “lock up” like this. I am running OS 6.9.3.
Any thoughts?
Any thoughts?
- yobanJul 07, 2018ApprenticeHi there I have pulled down my logs and have found the following in the file "fvamazon.log" which repeat..... -- Logs begin at Sat 2018-07-07 01:43:58 NZST, end at Sat 2018-07-07 11:59:47 NZST. -- Jul 07 11:55:33 Honbu systemd[1]: Started Amazon Cloud Drive client for ReadyNAS. Jul 07 11:55:33 Honbu fvamazon[27972]: Not provisioned Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Main process exited, code=exited, status=255/n/a Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Unit entered failed state. Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Failed with result 'exit-code'. Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Service hold-off time over, scheduling restart. Jul 07 11:55:33 Honbu systemd[1]: Stopped Amazon Cloud Drive client for ReadyNAS. Jul 07 11:55:33 Honbu systemd[1]: Started Amazon Cloud Drive client for ReadyNAS. Jul 07 11:55:33 Honbu fvamazon[27975]: Not provisioned Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Main process exited, code=exited, status=255/n/a Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Unit entered failed state. Jul 07 11:55:33 Honbu systemd[1]: fvamazon.service: Failed with result 'exit-code'. Jul 07 11:55:34 Honbu systemd[1]: fvamazon.service: Service hold-off time over, scheduling restart. Jul 07 11:55:34 Honbu systemd[1]: Stopped Amazon Cloud Drive client for ReadyNAS. Jul 07 11:55:34 Honbu systemd[1]: Started Amazon Cloud Drive client for ReadyNAS. Jul 07 11:55:34 Honbu fvamazon[27978]: Not provisioned Jul 07 11:55:34 Honbu systemd[1]: fvamazon.service: Main process exited, code=exited, status=255/n/a Jul 07 11:55:34 Honbu systemd[1]: fvamazon.service: Unit entered failed state. Jul 07 11:55:34 Honbu systemd[1]: fvamazon.service: Failed with result 'exit-code'. Jul 07 11:55:34 Honbu systemd[1]: fvamazon.service: Service hold-off time over, scheduling restart. Jul 07 11:55:34 Honbu systemd[1]: Stopped Amazon Cloud Drive client for ReadyNAS. Jul 07 11:55:34 Honbu systemd[1]: Started Amazon Cloud Drive client for ReadyNAS. Any ideas on what is happening? I have rebooted NAS and also cleared my connection in ACD.
- JohnCM_SJul 11, 2018NETGEAR Employee Retired
Hi yoban,
Can you send the complete system logs of the NAS? You can check this link on how you can send it.
Regards,
- yobanJul 13, 2018Apprentice
JohnCM_S wrote:
Hi yoban,
Can you send the complete system logs of the NAS? You can check this link on how you can send it.
Regards,
Hi JohnCM_S,
Thanks very much for that - logs emailed and have put attn: JohnCM_S in the subject. Hopefully they will identify the issue, like a service that is not running.
Look forward to your response.
Cheers.
- JohnCM_SJul 25, 2018NETGEAR Employee Retired
Hi yoban,
This issue should be able to be fixed through back end. You may contact NETGEAR Support so they can assist you with this.
Regards,
- jbattistaAug 02, 2018Tutor
I am also having the same problem with Amazon Drive switch not turning on and not allowing me to connect. I am using ReadyNAS v6.9.3
I have tried 2 different browswer's: Safari and Firefox. I have cleared the cache which looked initially like something was going to happen but only to fail to turn on again.
Anyone have any success enabling Amazon Drive feature?
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