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Forum Discussion

eclark's avatar
eclark
Aspirant
Apr 20, 2018

Amazon Drive not turning on

I've been using Amazon Drive to back up my ReadyNas for over a year. I checked Amazon to make sure that everything was backed up, but saw that the backups stopped a few weeks ago. So, I went on my ad...
ReadyNAS Backup
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Jul 11, 2018

Hi yoban,

 

Can you send the complete system logs of the NAS? You can check this link on how you can send it.

 

Regards,

yoban's avatar
yoban
Apprentice
Jul 13, 2018
JohnCM_S wrote:

Hi yoban,

 

Can you send the complete system logs of the NAS? You can check this link on how you can send it.

 

Regards,

Hi JohnCM_S,

Thanks very much for that - logs emailed and have put attn: JohnCM_S in the subject. Hopefully they will identify the issue, like a service that is not running.

Look forward to your response.

Cheers.

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Jul 13, 2018

    Hi yoban,

     

    Thank you for providing the logs. We will look into it and provide you a feedback as soon as possible.

     

    Regards,

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