Forum Discussion

Aspirant

Apr 20, 2018

Amazon Drive not turning on

I've been using Amazon Drive to back up my ReadyNas for over a year. I checked Amazon to make sure that everything was backed up, but saw that the backups stopped a few weeks ago. So, I went on my ad...

ReadyNAS Backup

Bass_Nas

Aspirant

Aug 20, 2018

yoban wrote:

...Basically the ReadynasOS internal database had become corrupt and this is something that cannot be resolved by the end user ...because this has a higher risk of causing the Middleware to not work.

...wait till the patch is available as I feel it may happen again.

...

They will look to optimize the process of checking in the future firmware releases so that the customer should be able to log in again when the program fails the validity check and cannot be corrected.
...
A big thanks to Bryan and his team at Netgear Technical for assistance - certainly approaciated.

So, did Bryan confirm to you that a firmware patch is coming out to address this issue?

I was able to SSH in and confirm that my service was hung similar to the way you described.

:/$ systemctl status fvamazon.service
● fvamazon.service - Amazon Cloud Drive client for ReadyNAS
   Loaded: loaded (/lib/systemd/system/fvamazon.service; enabled; vendor preset: disabled)
   Active: failed (Result: start-limit-hit) since ...[last reboot]...
 Main PID: 20331 (code=exited, status=255)

yoban

Apprentice

Aug 26, 2018

Bass_Nas wrote:

So, did Bryan confirm to you that a firmware patch is coming out to address this issue?

I was able to SSH in and confirm that my service was hung similar to the way you described.
:/$ systemctl status fvamazon.service
● fvamazon.service - Amazon Cloud Drive client for ReadyNAS
   Loaded: loaded (/lib/systemd/system/fvamazon.service; enabled; vendor preset: disabled)
   Active: failed (Result: start-limit-hit) since ...[last reboot]...
 Main PID: 20331 (code=exited, status=255)

Hi there,

It was offered to me that after QA completes the verification of aa optimisation of the code base to improve the stability, they could apply this patch to my device, if you wanted. Otherwise wait for the next OS update with the hope it is included.

I must also point out, that there testing could not replicate one of my issues based on some screenshots, I sent them which seemed to point to a time out issue..??Occured when Configuring ACD on ReadyNAS