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Forum Discussion

Crash_HI's avatar
Sep 22, 2024

Application twonky cannot be installed

Hi,

I am trying to reinstall a ReadyNAS 516, and am unable to install the Twonky Media Server.

I downgraded the OS to ReadyNASOS-6.10.8-x86_64, and also added the changes specified in this thread:

https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/How-I-got-apt-update-and-install-to-work-with-Debian-Jessie/m-p/2306772#M199238

 

When I try to install either from the app page or by uploading twonky_1.0.1_amd64.deb, I get the following error:

 

Apps operation failed
Application twonky cannot be installed

 

I've installed three other apps without any problem.

 

Any suggestions would be appreciated.

 

Thanks

 

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Crash_HI wrote:

     

    Apps operation failed
    Application twonky cannot be installed

     


    Look in the full log zip, there will be more details in there.

    • Crash_HI's avatar
      Crash_HI
      Guide

      This was in the install_deppkg.log, but I don't know how to resolve it:

      ---

      Install app twonky
      fv-app-install-utils.c:101(info) [twonky](0%) prepare
      fv-app-install.c:674(error) fv-app-install (twonky): error code [100]: Reading package lists...
      Building dependency tree...
      Reading state information...
      Some packages could not be installed. This may mean that you have
      requested an impossible situation or if you are using the unstable
      distribution that some required packages have not yet been created
      or been moved out of Incoming.
      The following information may help to resolve the situation:

      The following packages have unmet dependencies:
      twonky : Depends: lib32stdc++6 (>= 4.4.5~) but it is not going to be installed
      E: Unable to correct problems, you have held broken packages.

      fv-app-install-utils.c:121(info) [twonky](0%) abort

      ---

      I tried this, but it did not work:

      ---

      # apt-get install libstdc++6
      Reading package lists... Done
      Building dependency tree
      Reading state information... Done
      libstdc++6 is already the newest version (4.9.2-10+deb8u2).
      0 upgraded, 0 newly installed, 0 to remove and 6 not upgraded.

      ---

      Thanks!

  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User

    Did you perform apt-get update after making the changes?  Did you get any error messages when you did so?

     

    NOTE:  Do not perform apt-get upgrade.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Looking at this combination

       

      libstdc++6 is already the newest version (4.9.2-10+deb8u2).
      twonky : Depends: lib32stdc++6 (>= 4.4.5~) but it is not going to be installed

      The system already has a newer version of the library than twonky needs.

       

      I think the problem is more likely in the twonky install.  It's a really old app ( June 2013)

       

      • Crash_HI's avatar
        Crash_HI
        Guide

        Granted, although Twonky is running fine on another ReadyNAS 628x with OS 6.10.10. I would like to get it installed on this ReadyNAS 516.

         

        Thanks

    • Crash_HI's avatar
      Crash_HI
      Guide

      I was able to get it to install by the following (I think):

       

      1. Downgrading firmware to 6.10.2

      2. SFTP in and update the sources.list and apt.conf, modified for this revision

      3. SSH in and use: apt-get update

      4. Install Twonky

       

      After this, I could see that it installed some lib32gcc libraries during the Twonky install, and the app functions correctly so far.

       

      Thanks!

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Great.  It should be safe to upgrade to 6.10.9 (or .10 if you prefer).

         

        If you use antivirus, you definitely need to upgrade firmware again, as there were several fixes to that after 6.10.2.

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