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Forum Discussion
Back up completed but all files are 0KB!Case # 21168891
I have just completed my first backup job between my Pro NVX and NVX situated on the same LAN using NFS (both running RAIDiator 4.2.22). The back up (Music) completed very quickly (too quickly). On the NVX there is now a Music folder containing all of my folders and files but all with a size of 0KB. However, on the Pro NVX (source) I also see the same, all the folder and all the files are there but with 0KB!
However, when I look at the Pro NVX Music folder properties it states a size on disc of 1.92 GB (2,068,514,816 bytes)!
Can someone help me recover these files please. Help!
NETGEAR Online Case # 21168891
However, when I look at the Pro NVX Music folder properties it states a size on disc of 1.92 GB (2,068,514,816 bytes)!
Can someone help me recover these files please. Help!
NETGEAR Online Case # 21168891
4 Replies
- Maybe try support.netgear.com
- Opened a ticket at Netgear support.
- You can edit your initial post (adding the case # to the title). Then Netgear support can tie it together.
- Thanks
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