Backup Connection Error

Old Man wrote:
Ewok - I am sharing the entire c: drive with account/password protection - do I need to also share specific target folders?

If the c drive is the only thing being shared by the source PC, then the path would have to look like this:

//chuckadmin-pc/c$/users/chuckadmin/documents

If you're only planning to access one folder on the PC over the network, then it's better to just share that folder rather than the entire c drive.

Old Man wrote:

Also, you noted early on about selecing the CIFS protocol - I have never had such an option. Possibly related, I have since re-enabled the NFS protocol that I disabled on initial setup as I have no Linux boxes - the error messages on the backups has not changed even with newly created jobs (still default to CIFS). Backup jobs using NFS from an attached NTFS USB drive to the NAS C: drive or another USB (NTFS or EXT3) works fine.

Windows/Timestamp and Windows/Archive Bit are different methods of using CIFS for the backup protocol.

Old Man wrote:
Thoughts? Should I log an official support call or my direct phone #?

Feel free to contact support for additional help. They may have some other ideas on things you can try to resolve the issue.