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Forum Discussion
reekahdoh
Apr 21, 2011Aspirant
Backup Failed - error copying data
I am unable to successfully run a backup of my Pictures folder onto an external USB drive. I see messages such as... Error encountered copying data from source path Pictures ==> /USB_HDD_1/bac...
fixmacs
Jan 10, 2012Guide
For the same reason as stated above. I click on the Log icon, then the words, Loading backup logs... shows on the FrontView screen for hours, and I do mean hours. I gave up and shut down FrontView after four hours of waiting.
I try to be reasonable about software expectations. I know it's impossible to write perfect, bug-free software. It doesn't exist, but I have noticed how Netgear does not maintain the ReadyNAS website. I have found, and reported, serious problems with file download links and a serious problem with installing ReadyNAS Remote, to no avail. I suspect that this is what doomed Infrant products when they sold to Netgear. The neglect to maintain the support webpages doesn't bode well, and now I must explain to my client why the backup isn't working and that I cannot tell him why the backup isn't working because FrontView freezes when I try to read the logs.
Using Safari web browser on Mac OS X Lion, 10.7.2
I try to be reasonable about software expectations. I know it's impossible to write perfect, bug-free software. It doesn't exist, but I have noticed how Netgear does not maintain the ReadyNAS website. I have found, and reported, serious problems with file download links and a serious problem with installing ReadyNAS Remote, to no avail. I suspect that this is what doomed Infrant products when they sold to Netgear. The neglect to maintain the support webpages doesn't bode well, and now I must explain to my client why the backup isn't working and that I cannot tell him why the backup isn't working because FrontView freezes when I try to read the logs.
Using Safari web browser on Mac OS X Lion, 10.7.2
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