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Forum Discussion
Backup to FTP failing
Hi, I wonder if you can help. I'm trying to configure a backup which is quite basic, I'm syncing a ~10GB share on my ReadyNAS Duo to an online storage host via FTP.
I have tested this and proved the settings are all correct with a 1GB test file, so my thoughts are that the only reason it's failing is because of the amount of data being uploaded.
I suspect once the data is online, syncronising will be fine, but getting the initial 10GB online is proving difficult.
The error message isn't particularly useful, either.
ftp://ftp.example.example.com/sharename due to unknown reason. Please see log. [Job 004]
[Fri Feb 1 12:26:58 WET 2013]
Do I just keep restarting the incremental backup until the data is uploaded? Is the NAS FTP connection just timing out?
More info here:
Model: ReadyNAS Duo [X-RAID]
Serial: xxxxxxxxxxx
Firmware: RAIDiator 4.1.10 [1.00a043]
Memory: 256 MB [2.5-3-3-7]
IPv4 address:: xxxxxx
Volume C: Online, X-RAID, 2 disks, 1% of 925 GB used
I have tested this and proved the settings are all correct with a 1GB test file, so my thoughts are that the only reason it's failing is because of the amount of data being uploaded.
I suspect once the data is online, syncronising will be fine, but getting the initial 10GB online is proving difficult.
The error message isn't particularly useful, either.
ftp://ftp.example.example.com/sharename due to unknown reason. Please see log. [Job 004]
[Fri Feb 1 12:26:58 WET 2013]
Do I just keep restarting the incremental backup until the data is uploaded? Is the NAS FTP connection just timing out?
More info here:
Model: ReadyNAS Duo [X-RAID]
Serial: xxxxxxxxxxx
Firmware: RAIDiator 4.1.10 [1.00a043]
Memory: 256 MB [2.5-3-3-7]
IPv4 address:: xxxxxx
Volume C: Online, X-RAID, 2 disks, 1% of 925 GB used
8 Replies
- Maybe you can try to upload the entire share with a PC ftp client (like FileZilla), and see what happens. Make sure the client is set to preserve the original file dates.
StephenB wrote: Maybe you can try to upload the entire share with a PC ftp client (like FileZilla), and see what happens. Make sure the client is set to preserve the original file dates.
An option yes, but not quite a solution.
Can't I just make the sync auto-retry when it fails? That would work. It's not getting stuck on any file in particular, or having difficulty reading file permissions, it just seems to need a kick when it times out.
Agreed. I was proposing this as a diagnostic, as you might get a more useful error message.loltim wrote: An option yes, but not quite a solution.
It could also get you past the initial upload quicker.
EDIT: I agree that auto-resume in the backup client would be nice. Though it would need to be limited somehow - if the remote server fails (for instance) I want the backup to fail, not just hang (forever retrying).- Yeah, 3 retry attempts would be nice.
Thanks for the replies anyway, good to know I wasn't missing anything obvious. - anyone got any other ideas? this is still causing me issues.
can i update the firmware? is it even worth it? I'm running:
RAIDiator 4.1.10 [1.00a043]
Please help? - You could update to 4.1.12: http://www.readynas.com/forum/viewtopic.php?f=1&t=71842
Though none of the changes relate to FTP. - ok thanks. do I need to back up my data before updating the firmware?
The install worked fine on my duo, though it is always good to have a backup before you do that kind of thing.loltim wrote: ok thanks. do I need to back up my data before updating the firmware?
If you have a php addon installed, review these threads before you attempt an update:
viewtopic.php?t=71880&p=399341
viewtopic.php?f=65&t=71858
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