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Docdany06's avatar
Docdany06
Aspirant
Jan 22, 2018
Solved

Briefly added HDD to RN10400 for faulty HDD instead of removing faulty drive,then removed both...

My RN10400 is populated with three 4GB disks over a possibility of four. As I have been getting error messages about my Disk2 for some time, as I noticed recently. I added an identical disk (same spe...
  • StephenB's avatar
    Jan 23, 2018

    Docdany06 wrote:

    I removed the new drive, then also removed the faulty drive. Indication of "Volume is degraded" in the Web interface (and "data Degraded" on the LED monitor) had me deeply troubled, and I let the NAS automatically turn itself off (as the Web interface indicated it would do) after 30 minutes.

     

    I do not know whether I should have waited for syncing to be completed before removing the drives, and I do not know what is the consequence of my manipulations.

     


    What you did might have cost you your data.  With XRAID, if you insert a blank drive to the NAS, it automatically adds it to the array.  That is not something you can reverse later on.  

     

    Try replacing Disk2 (leaving the replacement disk out), and then boot the NAS in read-only mode - pages 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

     

    If the data is accessible, then I recommend making a backup.  You could then reboot the NAS normally, and then try removing disk2, and hot-inserting the replacement into the same slot.  If that won't resync, you should try reformatting the replacement disk via the volume tab.  It if still refuses to resync, you should probably just do a factory reset and restore the data from backup.

     

    If the data is not accessible, then you will likely need data recovery.  You could get that from Netgear, or you could purchase data recovery software such as ReclaiMe.  Both are expensive.

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