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Forum Discussion
MCDelaware
Sep 08, 2020Tutor
can no longer log in from Windows 10 (even with admin)
Sinc e I upgraded, I cannot access any user diresctories with Windows 10. I can log on to the Admin page via ReadyNas web but no access with File Manager. I've tried all users including admin bu...
StephenB
Sep 08, 2020Guru - Experienced User
Try opening up the Windows credential manager, and deleting all credentials for the NAS.
Then add a windows credential using the IP address, and use the username/password of a NAS user account.
After you've done that, try rebooting the PC, and accessing the NAS using it's IP address - and let us know how that goes.
MCDelaware
Sep 09, 2020Tutor
I think I did what you suggested.
I received different results but not the desired solution (hopefully another clue to where I screwed up?).
When I now type IP address/username for the NAS (http://192.168.1.175) it opens a web browser panel in Windows 10 as if I'm looking for an external device. That is a new oddity.
- If I use the admin account, it opens the local web page for ReadyNas.
- If I use a user account, it opens a web page with the 404 Not Found error.
"The requested URL /usernamehere was not found on this server."
- If I put in a garbage user name (no account established), I get a different 404 error.
"The requested URL /safdg was not found on this server."
If I click on the NAS icon in W10 File Manager, it displays a general directory tree and I can access photos and music files that are not in secured folders under a specific user. That directory tree includes the one user folder which I typically use on this PC. However, when I click on that username folder, I get this Win 10 (not browser) File Manager error
"Windows cannot access \\NAS\Me You do not have permission to access \\NAS\Me. Contact your network admin to request access"
A few more, hopefully unrelated, details here in case they matter.
- NAS is plugged into my Verizon router. ( I had also tried it physically in my offfice plugged into the POE wall deivce which has two ports and the other is where my PC is connected).
- PC is plugged in to POE as I have no cabling available and wireless is slower.
- StephenBSep 09, 2020Guru - Experienced User
MCDelaware wrote:
When I now type IP address/username for the NAS (http://192.168.1.175) it opens a web browser panel in Windows 10 as if I'm looking for an external device. That is a new oddity.
No, that has always worked that way. If you are using file explorer, you need to use \\192.168.1.175 (note the different slash).
As I said earlier, I suggest using the IP address instead of NAS for now.
- MCDelawareSep 12, 2020Tutor
I remain unable to get consistent positive results.
I can get in on occassion after a reboot of Windows but only wirth admin account.
Do I need to reboot after every unique account attempt or does the CMD line given earlier eliminate that step?
This NAS is a rather expensive paperweight and patience tester :(
FYI - I received a Windows 10 update two days ago but I dont see any impact with this issue.
- SandsharkSep 12, 2020Sensei
I believe that my NAS is sometimes too slow for Windows and it gives me an error message on the first attempt to access a NAS share after a Windows re-boot. But subsequent attempts on a different share will work, and that makes the original one work as well. If you just try the same share twice, I don't think Windows actually re-tries. I had a power outage too long for my UPS and was reminded of this just today, since I rarely re-boot anything except when needed for updates.
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